I am a wood artisan manufacturer.All my items are my own items .My workshop is located in Turkey in Izmir . All items are hand turned and ship express with tracking Fedex / UPS. You can check my Instagram or Facebook about it .

If you want to return the item you can return it in its original condition within 14 days. Use tracking and insurance shipping in order not to get lost While the package arrives safely i will refund (Excluding both shipping costs ) I will refund the amount after i calculate both shipping and returning costs.Thank you for your understanding.

Make sure that your shipping adress and phone number correct.Due to wrong adress you cannot receive your items .In these situations you are responsible for shipping cost.
Keep an eye on your delivery date and dont forget to follow so that you may know the exact time that you will receive.Package
Buyer is responsible to provide a safe place for drop off packages. Stolen Theft packages are at buyers responsibility.They can ask police officers to write a report .That may be evidence to Etsy .
If the item is marked delivered and you think there is a problem send a message to me so that i can check with shipping company .
*******Please dont forget to check your mails over Etsy after your order.Because sometimes additional informations needed.

Im not responsible for any custom payment.Buyer is responsible to check about it.
For Eu countries Orders Below 150Euro pays their tax to Etsy
Over 150Euro pays their tax to their country with shipping Company.

If you made tax payment and then want to return your item im not responsible about your country tax payment.You should check and ask it to your country offices.In these situations buyer is responsible receiving and sending way shipping costs.